Covenant Aviation Security Claims
How to file a damaged or missing items claim:
  1. Download the CAS Damaged and Missing Item(s) Claim Form.
  2. Please read the instructions and notices on the second page.
  3. Complete and sign the Claim Form (claims without a signature will not be processed).
  4. Mail the Claim Form and supporting documentation to:

    Covenant Aviation Security
    Attn.: Claims Department
    274 Michelle Court
    South San Francisco, CA 94080-6201

    Or Fax to: (630) 633-2606

Click here to download a PDF version.
(note: if you have Adobe Professional you can fill out the form online and then mail it or fax it to CAS)

Click here to download a Microsoft Word version that will also work in Word Perfect.
(note: you can fill out the form online and then mail it or fax it to CAS)

Note:

If you traveled from Sioux Falls prior to 12/31/2011, please file your claim to Covenant Security following the instruction above.

If you traveled from Sioux Falls on or after 1/1/2012, please file your claim with Trinity Technology Group at http://www.passengersfirst.com.

© 2011 Covenant Services Worldwide, LLC. All Rights Reserved.