How to file a damaged or missing items claim:
- Download the CAS Damaged and Missing Item(s) Claim Form.
- Please read the instructions and notices on the second page.
- Complete and sign the Claim Form (claims without a signature will not be processed).
- Mail the Claim Form and supporting documentation to:
Covenant Aviation Security
Attn.: Claims Department
274 Michelle Court
South San Francisco, CA 94080-6201
Or Fax to: (630) 633-2606
Click here to download a PDF version.
(note: if you have Adobe Professional you can fill out the form online and then mail it or fax it to CAS)
Click here to download a Microsoft Word version that will also work in Word Perfect.
(note: you can fill out the form online and then mail it or fax it to CAS)
If you traveled from Sioux Falls prior to 12/31/2011, please file your claim to Covenant Security following the instruction above.
If you traveled from Sioux Falls on or after 1/1/2012, please file your claim with Trinity Technology Group at http://www.passengersfirst.com