Covenant Aviation Security Claims


How to file a damaged or missing items claim?

  • 1. Download the CAS Damaged and Missing Item(s) Claim Form.
  • 2. Please read the instructions and notices on the second page.
  • 3. Complete and sign the Claim Form (claims without a signature will not be processed).
  • 4. Mail the Claim Form and supporting documentation to:
    Covenant Aviation Security
    Attn.: Claims Department
    1000 Marina Blvd. Ste. 100
    Brisbane, CA 94005
    Phone:(800) 764-8050
    Fax: (630) 633-2606
Click here to download a PDF version.
Note: If you have Adobe Professional you can fill out the form online and then mail it or fax it to CAS.

Click here to download a Microsoft Word version.
Note: You can fill out the form online and then mail it or fax it to CAS.

NOTE: If you traveled from Sioux Falls prior to 12/31/2011, please file your claim to Covenant Security following the instruction above.

If you traveled from Sioux Falls on or after 1/1/2012, please file your claim with Trinity Technology Group at http://www.passengersfirst.com


For more Information!

1-650-457-2669
Email Us

San Francisco Airport (SFO):

Recruiting: (650) 821-1135
Phone: 1-650-457-2669
customerservice@covenantsecurity.com

Screening Topics

Packing Tips
Hazardous Materials
Military Personnel
Special Medical Needs
Acceptable IDs
TSA Pre-Check
General Questions